01Commercial
Sales & packages
Packages by hotel, nights and room type. Agent price lists, quotations and confirmed bookings in one pipeline.
Cover photo — operations floor
Modules
Twelve modules. One database. One truth.
Umrah Link covers the full commercial and operational cycle of an Umrah company. Take the whole platform, or the modules that are still spreadsheets today.
02Commercial
Pilgrim registration & CRM
One file per pilgrim across every branch: documents, payments, contact history and family links.
03Commercial
Agents & B2B portal
Give agents their own login for availability, bookings, documents and commission statements.
04Operations
Visa & Nusuk processing
Group submissions, status tracking and deadline alerts, synchronised with Nusuk Masar.
05Operations
Housing & hotel contracts
Room blocks, allotment usage, rooming lists and hotel settlements in Makkah and Madinah.
06Operations
Transport & fleet
Airport arrivals, intercity movement and ziyarah trips assigned to buses with cost per group.
07Operations
Catering
Meal counts per group and per service, dietary flags and supplier delivery confirmation.
08Back office
Finance & accounting
Instalments, refunds, supplier invoices and ZATCA Phase 2 e-invoicing, reconciled per season.
09Back office
Procurement & suppliers
Purchase orders, contracts and supplier performance for hotels, transport and catering.
10Back office
HR & staff
Guides, drivers and seasonal staff: contracts, shifts, allowances and payroll export.
11Insight
Reporting & BI
Occupancy, margin per package, agent performance and regulator-ready season reports.
12Insight
Pilgrim mobile app
Itinerary, hotel and bus details, documents and support chat in four languages.
Want to see one module in depth?
Housing is where most Umrah companies lose money. Here is exactly how the module works.
Which module hurts most right now?
Tell us and we will demo that one first, on your own data.