umrahlink
ERP for Umrah companies

The only company specialized in Umrah systems in Saudi Arabia

Umrah Link connects sales, visas, housing, transport and finance into a single Arabic-first ERP — built in Saudi Arabia for licensed Hajj and Umrah operators and their agents.

Packages module

Create Umrah packages from hotels, transport, visas and catering — priced once, then published to every agent.

Live in 30 daysArabic & English, full RTLHosted in-Kingdom
Operations · Season 144814 Ramadan
MODULESBookingsPackagesPilgrimsVisas & NusukHousingTransportFinance
BOOKINGS
0
VISAS ISSUED
0
COLLECTED
SAR 0.0M
GROUPHOTELPAXSTATUSUMR-1181Ajyad Makkah44ConfirmedUMR-1184Dar Al Eiman38Visa pendingUMR-1190Anwar Al Madinah52Confirmed
Makkah occupancy
91% · 3 rooms unassigned
Nusuk sync
All groups current · 2 min ago
Connected toNusuk MasarZATCA e-invoicingQuickBooks
30 days

From contract to first live season on the platform

12

Modules covering sales through to financial close

2.1M

Pilgrim records handled across client companies

99.9%

Uptime through Ramadan peak, contracted in the SLA

Figures are placeholders — send us your verified numbers and we will set them.

Module spotlight · Packages

One package, assembled from every other module

Hotels, transport, visas and catering all feed the same package. Price it once, publish it to every agent, and the margin per pilgrim follows on its own.

Housing & hotel contracts

Contracted room blocks in Makkah and Madinah set the nightly cost.

Room cost

Transport & fleet

Bus and transfer cost per group lands straight on the package.

Seat cost

Visa & Nusuk

Permit fees and eligibility windows decide what can be sold.

Fees & eligibility

Catering

Meal plans priced per pilgrim, per night, per city.

Meal cost

Pilgrim registration & CRM

Who is travelling, from which branch, on whose booking.

Who travels

Finance & accounting

Margin per pilgrim, the instalment plan and the ZATCA invoice.

Margin & invoice

Agents portal

The published price list every partner sells from.

Sell price

Reporting & app

Seats sold, margin and occupancy across the whole season.

Season view

Here are the packages built for season 1448 — priced from live hotel contracts, bus costs and visa fees.

Economy · 7 nights
Ajyad Makkah, quad room, shared transfer.
SAR 3,900312/400 seats
Standard · 10 nights
Dar Al Eiman, triple room, Madinah leg included.
SAR 5,400268/350 seats
Premium · 12 nights
Anwar Al Madinah, double room, private transfer.
SAR 8,20096/150 seats
Ramadan · 15 nights
Last ten nights, twin room, full board.
SAR 14,50088/90 seats
Every price traces back to a signed hotel contract and a costed bus — nothing typed in twice.
Modules8

Sample season data. Once configured, every figure above comes from your own contracts, costs and agent agreements.

Modules

Every department, one pilgrim record

Start with the modules you are missing. They share one database, so a housing change reflows the manifest, the invoice and the agent commission at once.

01

Sales & packages

Build packages by hotel, nights and room type, publish price lists to agents, and track every quotation to a signed booking.

02

Pilgrim registration & CRM

One file per pilgrim: passport, documents, payments, contact history and family links — no duplicate records across branches.

03

Visa & Nusuk processing

Applications, status tracking and group submissions synced with Nusuk Masar, with alerts before a deadline slips.

04

Housing & hotel contracts

Contracted room blocks, allotment usage, rooming lists and hotel settlements for Makkah and Madinah.

Explore module
05

Transport & fleet

Airport arrivals, intercity movement and ziyarah trips — assigned to buses with driver and cost per group.

06

Finance & accounting

Instalments, refunds, supplier invoices and ZATCA-compliant e-invoicing, reconciled per group and per season.

All 12 modules
Inside the product

Screens your operations team will actually live in

Dense where it needs to be, calm everywhere else. Every screen works identically in Arabic.

Pilgrim file · Abdulrahman S.VISA ISSUED
PASSPORT
A1234567
GROUP
UMR-1181
HOTEL
Ajyad · 812
BALANCE
Paid
JOURNEY TIMELINE
Booked
Visa
Housing
Arrival
Return
Package · 12 nights, quadSAR 6,400
Instalment 2 of 3Received
E-invoice · ZATCACleared

Pilgrim file — documents, journey stage and money in one view.

Agent portal · commissionQ2

Agent portal — bookings and commission per partner.

Transport · arrivals today3 LATE
JED → Makkah · SV7712 buses
MED → Madinah · MS6671 bus
Makkah → Madinah · 19:404 buses

Transport board — arrivals and intercity movement for the day.

Implementation

A season is fixed. Your rollout has to fit inside it.

Week 1

Discovery & data

We map your packages, hotels, agents and chart of accounts, then import last season from your spreadsheets.

Weeks 2–3

Configuration & training

Modules configured to your approval chain. Staff trained in Arabic, with your own data on screen.

Week 4

Go live with support

You run a real group end to end with our implementation engineer beside you, then we hand over.

Trust & compliance

Built to the standards your licence depends on

Data residency inside Saudi Arabia, with named administrators per company.

PDPL-aligned consent, retention and subject-access handling on the pilgrim record.

ZATCA Phase 2 e-invoicing built into finance, not added as an export.

Role-based permissions and a full audit trail on every change, ready for inspection.

“We closed the season three weeks earlier than last year. Housing, visas and finance were finally reading from the same list.”

General Manager · licensed Umrah company, Makkah
Book a demo

See it with your own packages and hotels

A 40-minute walkthrough on your data — not a generic slide deck.

A demo environment configured to your company, not a generic sandbox.

A written implementation plan and quote within two working days.

Conducted in Arabic or English, in person in Jeddah or Riyadh, or online.

OFFICEHelmi Koutbi, Alzahraa District, Jeddah
Full contact details

Handled under PDPL. We never ask for pilgrim data at this stage.